Acreline · Support
How can we help?
Practical help for Acreline on iPhone.
Support contact: freemobileapps.studio@gmail.com
The GPS walk is inaccurate or does not record
Allow location for Acreline in device Settings > Privacy & Security > Location Services and choose While Using the App. Outdoors, wait until the accuracy shown on the card settles before you start, and keep the phone in the open as you walk; points with poor accuracy are left out, so a walk under trees or beside buildings can record few points. Phone GPS is usually off by a few meters, so a small lot is better measured by tapping its corners on the map.
A corner is hard to place
Zoom in as far as the map allows before placing it. Drag the corner and use the magnifier above your finger to line up the crosshair, then use the arrow buttons to nudge it a step at a time. If you know the real length of a side, tap its label and type the length.
The map is blank or blurry
Map imagery is downloaded from Apple Maps and needs an internet connection. Without one the tools still work, but the map may not show. Imagery detail and age vary by place; when it gets blurry at deep zoom, measure a known length on the ground to check.
How accurate are the measurements?
They are estimates that depend on the map imagery, where you place the corners and, for a walk, the GPS signal. Use them for planning and ordering. They are not a legal survey; for a boundary dispute, a sale or a permit, use a licensed surveyor.
What is free and what is Pro
Measuring and reading results is free, with ads, and the free version keeps 3 saved measurements. Pro is a one-time purchase, not a subscription: it removes ads and unlocks unlimited saved measurements, PDF reports, exports and every material estimate.
Restoring Pro
Pro is recognised on any device signed in with the same Apple Account used to buy it. If it is not, open the paywall or Settings and tap Restore. Refunds are handled by Apple at reportaproblem.apple.com.
Contact support
Email freemobileapps.studio@gmail.com. Include your device model, operating-system version, app version, what you expected, and what happened. Screenshots are helpful, but remove personal or sensitive information first.
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